At ankucollection, we strive to provide our customers with the best possible shopping experience. However, we understand that sometimes errors can occur. Therefore, we have a return and exchange policy in place to address any concerns.
Exchange Policy
- If you receive a wrong product, you may be eligible for an exchange.
- To initiate the exchange process, please send an unboxing video of the incorrect product to our support team at support@ankucollection25.com.
- Our team will review the video and provide instructions on how to proceed with the exchange.
- Please note that exchanges are only possible if the product is in its original condition with all tags and packaging intact.
Important Notes
- We do not accept returns or offer refunds under any circumstances.
- All sales are final.
Contact Us
If you have any questions or concerns about our return and exchange policy, please feel free to reach out to us at support@ankucollection25.com. We’re always here to help.